For example: [email protected]

Subject: E-mail Policy

                                            ART MATRIX - LIGHTLINK
                                            PO 880 Ithaca, NY 14851-0880
                                            (607) 277-0959      Voice
                                            (607) 277-8913      Fax
                                            (607) 277-5026      Modems
                                            [email protected] E-mail
                                            [email protected]   E-mail
                                            10/24/03 1:05pm

     This file is at -> NEW USER INFO
     E-mail boxes are available for all our customers.

     We do not charge for space used by e-mail boxes, nor do we place
quotas on the size of e-mail boxes before they bounce mail, however
certain policies are put in to affect to avoid abuse of the e-mail

     It is an abuse of the e-mail system to allow your e-mail to
accumulate unread for more than 30 days.  If a mail box is not read
within 30 days, the existing e-mail is archived and the e-mail box is
closed.  Minipops are deleted entirely.  They can however be recreated
but only by the original party that first created them.  Extensions on
the 30 day time limit for unread mail can be granted on a case by case
     The archived e-mail is kept for another 30 days and then
     Any mail received after the e-mail box is closed is lost.  Once
an e-mail box is closed it will contain a single e-mail explaining
that it was closed and how to reopen it.
     The archived e-mail may be restored within 30 days of the


     Our e-mail system allows our users to leave mail on the server
even after it has been read.  Although this is useful to some, it
means accumulating disk space usage that can grow without bounds.
This is problematic for other users if they don't KNOW they have their
e-mail set to leave mail on the server.

     Thus all mailboxes are scanned every night and warning letters
are AUTOMATICALLY sent to any user with an e-mail box over 10 megs in
size.  Every week AUTOMATIC warning letters are sent to any user with
an e-mail box over 2 megs in size.
     The size of the mail box is not an absolute indicator that the
user is set to leave mail on server, but brings it to their attention
if they do.  Some users just get a lot of e-mail and download it every
day, they can safely ignore the warning letters.
     The largest single e-mail that may be sent in to or out of our
system is 20 megs.  Most e-mail is converted to MIME format before
being sent, which causes the file to get bigger, so expect 16 megs of
actual data to be the usable upper limit.  If you need to send or
receive bigger files, please use FTP.

     We filter out any executable attachments that might carry a
virus, whether or not they are infected, this includes .exe, .com,
.pif, and .scr files.  You can send these but not receive them.  If
you need to receive an executable as an attachment, have the sending
party zip them up first into a .zip file.

     We do NOT inform either the sending or receiving party that the
filtering has happened, because for viral e-mail the sending party is
almost always forged with an innocent victim, and for the receiving
party, during a viral storm, clearing out all the warnings is just as
much a nuisance as clearing out the viral e-mail.

     Lightlink has zero tolerance for open relays or open proxies.

     An open relay is a mail server that allows anyone to send mail
through it to anyone else.

     An open proxy is usually a machine that is infected with the
latest round of viral infections, that also allows anyone to send mail
through it to anyone.

     The virus writers and the spammers are in cahoots with each
other, so most of the spam we get these days comes from open proxies.
     We filter out ALL e-mail sent from remote e-mail servers that
prove to be open relays or open proxies.  Once a server is no longer
an open relay or proxy, and they contact us, we will remove it from
our database of blocked servers.  However if they are still open, they
will end right back up again in the blocked databases.

     Our system tries to detect e-mail that might be spam coming into
your mail box and tags it with [SPAM].  You can turn these options on
or off, or leave tagged spam on the server in your spam e-mail box for
later perusal.  Spam left on the server is erased every 7 days.  For
more information goto -> SPAM.  Beyond these
measures, our system does not filter tagged spam for the end user.

     Each end user has the ability to further filter their e-mail
using the supplied spam filters built into all e-mail clients, such as
Netscape, Outlook Express, Outlook, Eudora.  These can be highly
effective in filtering out mail with undesirable content, or mail from
undesirable addresses.  You can find out more about how to program
your filters at